Just select

1.What specific room size (square feet) you are placing the purifier?

2.What specific concerns are you trying to resolve? (Allergies & Asthma, Smoke & Odor, Pet Dander, etc)

1.Please kindly note the outermost layers of our filters are the blue antibacterial Pre-Filter. You may not be able to visually see changes such as the blackening of the filter during the initial period of use.

2.And our filter does not only intercept the dirt on the surface of the air, but also intercepts the dirt inside. Therefore we recommend opening the filter after a few months of use to confirm its effectiveness.

1. Noise problem
Please confirm that the product has been placed on a stable surface and check whether there are foreign objects inside the machine.

2. Timer problem
Please power off the purifier for 1 minute and then restart it.

The air purifier filter element should be replaced every three months.

All Membrane Solutions Air Purifiers use our HEPA air purification technology so they're all purifying air the same way.
The main different functions between models are:

1.Square Footage: Our air purifiers are designed to handle a range of room sizes.

2.Additional features: Some units have additional features such as Wi-Fi connectivity and automatic detection of pollution in the air before operation, child lock while others do not.

3.Buttons are also divided into Touch Panel and Physical Buttons.

1.Each air purifier comes with a genuine filter.

2.In addition to the HEAP function, the filter also has additional OdallerPure patented technology.

3.In addition to functional filters, Vaughn also has a dedicated R&D team to continue to develop pet filters, smoke removal filters, poison gas filters, etc., and to continuously upgrade them.

1.We processes orders 5 days per week, Monday through Friday. Please allow 1-2 business days for order processing after you have placed your order.

2.Except for remote areas in the United States and Canada, where we charge $40 for postage, shipping to other areas of the United States is normally free.

3.If you want to learn more about the details for shipping, you can check this link.
https://www.mspurelife.com/pages/shipping

1.If the product problem cannot be solved, please provide a video of the product phenomenon. If it is judged that the problem is caused by the product, we will provide customers with return and exchange services.

2.If you want to learn more about the details for after-sale, you can check this link.
https://www.mspurelife.com/pages/return-policy