Terms & Conditions

MS Pure is a brand by Membrane Solutions®. Throughout the site, the terms “we”, “us” and “our” refer to MS Pure. Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website, you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.

User Account

You must register as a member on the Website in order to shop, to use some services and to enjoy special promotions and activities.

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, We reserve the right to suspend accounts without further notice.

In accordance with Customs regulations customers must provide valid and accurate data. All consignee names, address and payers name should be valid. In certain countries the consignee may have to submit their ID or passport to clear the package or for payment verification purpose. Customers are solely responsible for the accuracy of data that they provide on the Website. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, Membrane Solutions®️ will not be held responsible and will not offer any compensation in such cases.

Membrane Solutions®️ will always comply with the law, and We kindly remind users to do the same. As importers the customers are responsible to comply with all laws and regulations in their own countries.

Ordering

Whilst all efforts are made to ensure accuracy of product descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur Membrane Solutions®️ will not accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. Likewise customers cannot benefit from any bugs or mistakes affecting the website. Any such benefits will be considered unjust and customers will be obliged to immediately waive them. The information displayed is considered as an invitation not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Given the popularity and/or supply constraints of some of the products offered on the Website, Membrane Solutions®️ may have to limit the number of products available for purchase. Membrane Solutions®️ reserves the right to change quantities available for purchase at any time, even after you place an order.

Following order dispatch, transportation is the sole responsibility of third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; therefore all associated liability and risks during transportation shall be borne by the buyer.

Order Cancellation

Customers can cancel their order at anytime prior to shipping; please contact our Support Center. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Warranty and Return policy comes into effect.

Prices

Prices and availability of items are subject to change without notice. The prices do not include V.A.T, import tax and duties,

Conditions Of Use

Copyrights

All content included on the site such as text, graphics, logos, button, icons, images, audio clips, digital downloads and software are all owned by Membrane Solutions®️ and are protected by international copyright laws.

Trademarks

Logos, icons, graphics and Website names are trademarks registered by Membrane Solutions®️ or its affiliates. All the registered and unregistered trademarks shall not be used by you or any third party for any business purposes other than in connection with Membrane Solutions®️. Other trademarks which are not owned by Membrane Solutions®️ are the property of the respective owners.

License and Site Access

Membrane Solutions®️ grants you a limited license to access and make personal use of this site. This license does not include any forms of commercial use of this site or its contents, any collection and use of any products, any collection and use of any product listings descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any interest without express written consent from Membrane Solutions®️.

Membrane Solutions®️ Marketing Correspondence

Following initial registration, and provided they grant their consent, customers are added to our mailing list featuring special deals, coupons and promotions. This allows our customers to take advantage of exclusive discounts. All customers can choose to unsubscribe from our marketing emails at any time by clicking on the link at the email footer.